Pedigree Assistant for Dogs
- Version Upgrade Eligibility

Whats New

For details of whats new in Pedigree Assistant version v3.21 click here.

You are entitled to a free upgrade to the current version (v3.21) if you have install codes valid for Pedigree Assistant v3 series and your support/updates period has not expired. In this case there is no need to contact us as you do not need new install codes - just use your existing serial number and key code to download and install this version1.

If you have any version of Pedigree Assistant prior to version 3 then you will need to purchase an upgrade in order to use the current version. Pedigree Assistant for Dogs v3 was released in April 2014 so if you bought before this then you will have version 2 or earlier and will need to buy the upgrade in order to use version 3.21.

How Do I Check My Support/Update Expiry Date?

  • Open Pedigree Assistant.
  • Select About Pedigree Assistant from the Help menu.
  • Check the program version, which is in the top line of the 'About' Window. It will say something like this: Pedigree Assistant, v3.10, Built on .... If your version number does not start with v3 then you do not qualify for a free upgrade and should purchase an upgrade instead.
  • Next, check the serial number. You will find this in the middle of the Window. You can also find it in the email or letter you originally received when you first obtained Pedigree Assistant. The serial number consists of a series of groups of letters and digits. The 2nd last group is your support/updates expiry month in YYYYMM format. If your expiry date is 201606 or earlier, or is not set at all (i.e. is 000000), then you do not qualify for a free upgrade and should purchase an upgrade instead.
  • E.g. the serial number "TUKXX2441020000-PACTST3-A-N-201703-258F7455" has expiry date 201703 i.e. the end of March 2017.


1. Excepting for non-UK customers resident within the EU, who must purchase an update CD.To understand why, click here.


Pedigree Assistant® is a product of Tenset Technologies Ltd, © 2003-16 All Rights Reserved. Pedigree Assistant is a registered trademark of Tenset Technologies Ltd in the United Kingdom. v3.21, October 2016
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