Most of the commonly asked questions about Pedigree Assistant are covered in our FAQ section.
Be sure to check out the FAQ list before contacting us - its often a much quicker way to get to the answer you need without needing to go through Customer Service.
As of April 2014, version 2 of Pedigree Assistant has been superseded by version 3.
Support for version 2 is available for customers who are still within their support period. Specifically, customers who bought a new copy of Pedigree Assistant on or after 1st April 2013 will continue to receive product support until the 1st anniversary of their purchase. Likewise customers who have bought a support extension that is still in date will continue to receive support until the expiry of that extension. Thereafter customers will need to upgrade to version 3 to continue to receive support & updates.
Please note there is no requirement to upgrade to version 3 - you can continue to use the version 2 software for as long as you like; the license is not date limited. But, you won't have continued access to support.