Privacy Policy
We are committed to protecting your privacy. This statement aims to provide details about the information we collect and what happens to it.
We will only use the information that we collect about you lawfully - in accordance with the UK Data Protection Act 1998 and the UK Privacy and Electronic Communications Regulations 2003 (Statutory Instrument 2003 no. 2426, which came into force 11th December 2003).
What Information Do We Collect?
The type of information we may collect about you includes:
your name
address
phone number
email address
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We will not supply any information about you to any third party except as required by law or legal process.
We will only send you unsolicited (marketing) email in accordance with the UK Privacy and Electronic Communications Regulations 2003. This means we may only send you unsolicited email if we have your prior consent, except in the context of an existing customer relationship. Furthermore:
we will not send you more than six items of unsolicited email per year;
every such email we send will give you the chance to opt-out of receiving further emails;
we will never supply your email address to any third party without your consent;
at any point you may request to opt-out of receiving such emails by emailing us (see Contact Details)
We never have, and never will, send unsolicited email to anyone who has not explicitly supplied us with their email address in advance - either when purchasing a product, or when explicitly giving permission for us to send them marketing email. No exceptions. We have never used "bought-in" email lists, or similar, and never will.
Web Site Logs
When you browse through our site your browser issues HTTP requests for web pages and other resources from our web server. We collect certain information contained in the HTTP requests, including:
originating IP address
referring web page
user-agent information
We do not require you identify yourself and we do not log the specific identity of visitors. We collect this information for web site administration purposes, including:
to ensure that only authenticated users can access restricted sections of our site
to enable us to improve our site
to ensure that we deliver the information you request in a format that is usable to you and your browser
Cookies
Our site uses "cookies" to keep track of your shopping cart and to track the patterns of behaviour of visitors to our site. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive.
Our cookies enable us to provide features such as storing information in your shopping basket between visits. Your cookies are uniquely yours and can only be read by the server that gave it to you.
Most web browsers automatically accept cookies, but you can usually change your browser to accept cookies or prevent cookies from being accepted. Cookies are not executable as code.
NOTE: you must enable cookies in order to make an online purchase from this site. Alternatively you may place a purchase by mail/telephone order.
We have contracted with Overture services, Inc. ("Overture") to monitor certain pages of our Web site for the purpose of reporting web traffic, statistics, advertisement 'click-throughs', and/or other activities on our site. Where authorized by us, Overture may use cookies, Web beacons, and/or other monitoring technologies to compile anonymous statistics on our Web site visitors. No personally identifiable data is collected by or transferred to Overture. For more information about how the information collected by Overture is used, please see Overture's privacy policy at http://www.overture.com/d/USm/about/company/ccprivacyPolicy.jhtml.
Linked Sites
This site contains links to other sites that are not associated with us in any way. We are not responsible for the content or privacy practices of any of these sites. A link from our site to another site does not imply any recommendation or approval of the other site, only that it may be relevant to our visitors.
Customer Data
Occasionally customers have a need to send us a copy of their databases e.g. to see whether their data can be converted, or to look into a problem.
We will never provide any database you send us, nor any part of it, to any third party in any form whatsoever without your explicit prior consent. This includes, but is not limited to, using your database(s) as part of breed databases supplied to others or online.
..And Finally
This Privacy Policy is subject to change at any time. If you have any questions/comments about privacy, please contact us.
