Pre-Sales

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We no longer sell licenses for this product to new customers - sorry.

If you are an existing customer (i.e., you have previously bought a license for a full working copy of Pedigree Assistant), you may be able to purchase an upgrade.

See prices.

Sorry! But no. Pedigree Assistant is designed for single-user use, where the data is stored locally on your computer's hard drive, and accessed from one user account. Multi-user access of the type you seek is not available with this product.

iPad: this software will not run on an iPad (or iPhone) or similar.

Mac: Pedigree Assistant is a Windows application and as such it does not run directly on a Mac.

If your Mac has a Windows environment such as that provided by 'Parallels' (or similar products) then you should be able run it. However, the use of any of our Windows-targetted products within the Parallels environment on the Mac is not formally supported.

Sorry, but Windows 11S/10S is not supported. Windows 11S/10S is a limited version of Windows that can only run apps from the official Windows app store, and Pedigree Assistant cannot be obtained that way.

Sorry, but no. Chromebook is not supported.

No. Pedigree Assistant does not include data for real animals in your breed or it's history. We do not have the breed/pedigree data. To get such data into Pedigree Assistant you need to import it from another source, or manually import it from your own sources/records. Pedigree Assistant supports data import from text/CSV files.

Yes. The installer is a full installation and does not require the previous release to be already installed. However you will need a valid install key to install it.

Sorry, no.

The company aims to process all orders within 24 hours of order placement or within the next UK business day (whichever is later), though in most cases it is much quicker than this.

Install codes are sent by email. Please check that this email has not been mistakenly treated as spam by your email system - check your spam folder! This is the likeliest reason why you may appear to have not received the install codes. You are recommended to add tenset.zendesk.com to your 'safe senders' or 'whitelist' in your email program.

No, sorry. All prices are for download only.

The company no longer supplies software on CD or USB stick except by prior, specific, arrangement.

Please contact customer service.